FAQ
Welcome to the our FAQ page!
Here you'll find answers about our fresh spirulina, from sourcing to health benefits. Explore and learn more about our premium product!
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About Our Fresh Spirulina - ALPHYCA FRESH
- What is ALPHYCA FRESH Spirulina?
ALPHYCA FRESH is a synergistic live superfood made from pure, raw, and unprocessed fresh Spirulina, delivered to your door within 48 hours of harvest, ensuring maximum freshness and bioavailability.
It is a powerful nutritional and bioactive support that delivers an abundance of valuable nutrients in their most potent form. - Where is the Spirulina sourced from?
We use several strains of Spirulina Platensis sourced from algae banks in the US, France, and Spain. Currently, we work with a strain from the US. - Is the Spirulina organically grown?
We prefer to use all-natural methods of cultivation instead of organic methods. This is mainly because organically grown cultures tend to have high microbiological contamination due to the use of specific organic nutrient sources. Instead, we use all-natural nutrients commonly used in food manufacturing, such as baking soda, sea salt, and citric acid. - What methods are used to ensure the purity of the Spirulina?
We are one of the very few operators in the world that cultivate Spirulina in closed high-tech systems of photobioreactors, allowing us to control every important parameter for the growth of the culture. We use a four-step process of filtration and disinfection of the water in our system. Additionally, we conduct weekly spectrophotometric analysis and daily manual monitoring of the culture, including microscopic examination and pH monitoring.
Production Process
- What is the production process like?
- Upstream: Cultivation in photobioreactors.
- Downstream Harvesting: Dewatering starts between 5:30-6:00 am.
- Washing: Four-step washing with purified water.
- Dewatering and Pressing: Extracting water without damaging cells.
- Packing and Cooling: Gentle packing and cooling.
- Transport: Handled to DHL by 3:00 pm for next-day delivery. - Do you have any certifications?
We implement HACCP and GMP quality control systems and conduct third-party lab microbiological tests three times a year.
Health & Usage
- What are the health benefits of ALPHYCA FRESH Spirulina?
ALPHYCA FRESH Spirulina supports hemoglobin production, detoxification, immune function, gut health, and energy levels due to its rich nutrient profile. - How do I use ALPHYCA FRESH Spirulina?
Blend it into smoothies, juices, yogurt, or cold milk to enjoy its health benefits in a delicious and convenient way.
Storage
- How should I store my ALPHYCA FRESH Spirulina?
Keep one package in the refrigerator for immediate use and store the remaining packages in the freezer to maintain freshness for up to 12 months.
Shipping
- We ship our fresh harvested Spirulina - ALPHYCA FRESH every Mon to Wed.
- What makes your delivery process unique?
We guarantee delivery of our fresh Spirulina within 48 hours of harvest, preserving its nutrient content and bioactivity for optimal health benefits.
Refunds & Money Back Guarantee
- How do I request a refund?
If for any reason you are not satisfied with your purchase, you may request a full refund within 30 days of your purchase date. Please reach out to us at support@alphyca.com for assistance in initiating a refund. - What should I do if I receive a defective or damaged item?
Please inspect your order upon reception and contact us immediately if the item is defective or damaged.
We will evaluate the issue and make it right ASAP. - How long does it take to receive a refund?
When a refund is initiated, we will notify you if it has been approved or not. If approved, you'll be automatically refunded on your original payment method within 5 business days. Please note that it may take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at support@alphyca.com.